Last Updated: 7th April, 2025

Decor Blinds Ltd. provides blinds, shutters, and related services to customers (“you”) under the following Terms & Conditions. By placing an order or using our website ([Website URL]), you agree to these terms.

1. Order Acceptance & Pricing
  • All orders are subject to availability and acceptance.
  • Prices are in GBP (£) and inclusive of VAT unless stated otherwise.
  • We reserve the right to correct pricing errors (even after order confirmation).
2. Payment & Deposits
  • Payment Methods: Credit/debit cards, bank transfer, or financing options.
  • Deposits: 50% deposit required for custom-made orders (non-refundable after production begins).
  • Balance Due: Full payment before installation/delivery.
3. Delivery & Installation
  • Delivery Times: Estimated lead times provided at checkout (subject to material availability).
  • Installation: Included where specified; customer must ensure safe access.
  • Delays: Not liable for delays caused by events beyond our control (e.g., extreme weather, strikes).
4. Returns & Refunds
  • Faulty Products: 30-day return window for manufacturing defects (we cover return costs).
  • Non-Faulty Returns: Custom-made blinds cannot be returned unless faulty.
  • Refunds: Processed within 14 days of return approval.
5. Warranties
  • Blinds: 2–5 years (varies by product; see product documentation).
  • Motorization: 3-year warranty on motors/tech components.
  • Exclusions: Damage from misuse, improper cleaning, or unauthorized repairs voids warranty.
6. Cancellations
  • Before Production: Full refund if cancelled within 48 hours of order.
  • During Production: Deposit retained; balance refunded if cancellable.
  • Installed Products: No cancellation post-installation unless faulty.
7. Liability
  • We are not liable for:
    • Incorrect measurements provided by the customer.
    • Damage during DIY installation (if opted).
    • Indirect losses (e.g., business interruption).
8. Intellectual Property
  • All designs, logos, and website content are owned by Decor Blinds Ltd. Unauthorized use is prohibited.
9. Governing Law
  • These terms are governed by English law. Disputes will be resolved in UK courts.
10. Changes to Terms
  • We may update these terms; changes apply to future orders.
Contact Us

For questions about these Terms:
Decor Blinds Ltd.
[Company Address]

info@decorblindsltd.co.uk
+44 7300 919 999
Key Notes for Compliance:
  • Aligns with UK Consumer Rights Act 2015 and Distance Selling Regulations.
  • Clearly defines non-refundable deposits for custom orders.
  • Limits liability for user errors (e.g., self-measurement).

Would you like to add:

  • A “Force Majeure” clause for supply chain disruptions?
  • Specifics about trade/business customer terms?
  • Financing terms (if offering credit)?