Decor Blinds Ltd. is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our services, visit our website ([Website URL]), or interact with us.
1. Information We Collect
We may collect:
Personal Identifiers: Name, email, phone number, postal address.
Transaction Data: Order history, payment details (processed securely via Stripe/PayPal).
Technical Data: IP address, browser type, cookies (see Section 5).
Communication Records: Emails, chat logs, survey responses.
2. How We Use Your Data
Purpose
Legal Basis
Fulfilling orders & installations
Contractual necessity
Responding to inquiries
Legitimate interest
Sending marketing (with consent)
Consent
Improving our website/services
Legitimate interest
Fraud prevention
Legal obligation
3. Data Sharing
We only share data with:
Service Providers: Delivery companies, payment processors.
Legal Authorities: If required by UK law.
Business Transfers: In case of merger/sale (you’ll be notified).
We never sell your data to third parties.
4. Data Retention
We retain your data only as long as necessary:
Orders: 7 years (for tax compliance).
Marketing consents: Until withdrawn (opt-out anytime).
5. Cookies & Tracking
Our website uses:
Essential Cookies: For checkout and login functionality.
Analytics Cookies: Google Analytics (anonymous usage data).
You can manage preferences via our Cookie Banner or browser settings.
6. Your Rights
Under UK GDPR, you have the right to:
✅ Access, correct, or delete your data.
✅ Withdraw consent (e.g., unsubscribe from emails).
✅ Lodge a complaint with the ICO.
To exercise these rights, contact us
7. Security Measures
We implement:
SSL encryption on our website.
Regular security audits.
Staff training on data protection.
8. Policy Updates
We’ll notify you of material changes via email or website notices.